MAZDA serves every customer with heart, not only provides car products full of driving pleasure, but also implements the meticulous Japanese hospitality spirit in the details of interaction with car owners. Taiwan Mazda is committed to bringing customers a more comprehensive and novel service experience. The MAZDA service factory has introduced Apple Pay®, Google Pay and LINE Pay to facilitate multiple payment services since this month. In addition to simplifying the payment process, it can also promote paperless services. Contribute to the protection of the earth. This month, MAZDA also opened the brand LINE official account at the same time, adding friends can download MAZDA exclusive mobile phone wallpaper. In the future, MAZDA will continue to optimize the customer journey experience from car appreciation, car purchase to car ownership, and start the next unique exploration journey.
According to the Financial Supervisory Commission, the number of people using mobile payment in Taiwan has reached 22.75 million, indicating that mobile payment has become an indispensable part of modern life. The traditional checkout method often requires customers to wait in line and check the details with the cashier before paying and leaving. The process consumes a lot of time. In order to improve customer experience, MAZDA Taiwan Service Center has fully introduced Apple Pay®, LINE Pay, and Google Pay, which have the largest number of users in Taiwan, and more convenient multiple payment methods since August 14. Allowing car owners to wait for their car to be repaired, they can directly use their mobile phones to pay in the passenger rest area, and can choose to send the work order details to the designated mailbox by email. The whole paperless process is not only conducive to energy saving and carbon reduction; smooth The efficient payment process also saves customers' waiting time, and the accuracy and work efficiency are greatly improved.
Mazda Taiwan launched the "MAZDA Taiwan" LINE official account in August this year, allowing consumers who love MAZDA to keep abreast of brand news and the latest model launch news regardless of region. Joining MAZDA Taiwan LINE official account now can not only grasp the latest news of the brand, but also get MAZDA's official mobile phone wallpaper, and bind the owner's information to enjoy more convenient services for car owners. In the future, MAZDA will directly send messages to the car owner's mobile phone through "LINE", and open zero-distance service. One account can use multiple functions, and experience the digital experience brought by MAZDA's people-oriented brand concept.
This post was last modified on August 17, 2023 3:52 am
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