Taiwan Volkswagen is committed to providing car owners with the most powerful after-sales service experience, and is committed to creating the most completeMy Volkswagen®，Since the combination of the "Fox People Rewards Plan", the cumulative number of members has broken through93,000Ren, after the highly acclaimed "Exclusive Warranty Suggestion" function, the "Online Maintenance Appointment" and "Coupon Reward Service" functions are launched to facilitate car owners to complete the appointment and return to the factory, and receive digital coupon rewards in real time, whether it is driving life or Brand news can be grasped at one hand, and the online experience is simplified to overcome complexity, showing a brand experience with zero time difference.
Volkswagen Taiwan provides a powerful My Volkswagen®. In addition to integrating the vehicle management system, daily sharing by car owners, and instant access to the benefits of the "Volkswagen Rewards Plan", this time it also adds "Online maintenance appointment" and "Coupon rewards Service” function, car owners only need to open My Volkswagen® and click the shortcut button “Book Maintenance” in the lower right corner, or click “Book Maintenance” in the “Owner Service” to directly make an appointment for factory return service. Car owners can choose regular maintenance, seasonal activities/vehicle health checks, fault diagnosis, body spraying, recall activities, etc., and enter the mileage of the car, select the service center, appointment date and time, and then choose other service items according to their own needs. Make an instant reservation, let My Volkswagen® become the car owner's online butler, satisfy all driving needs, and enjoy Taiwan Volkswagen's meticulous mobile support at any time.
In addition, if the car owner wants to view the "Coupon Reward Service" function, he can enter the "Membership" page in My Volkswagen®, click the "Discount Reward" button, and the "Coupon" coupon folder will appear, as long as the discount that can be redeemed Present the coupon at the service center, and the service center staff can enter the designated redemption code to complete the redemption. In addition to the expansion of new functions, Volkswagen Taiwan is committed to improving the brand experience and after-sales service. It uses various preferential activities of the "Volkswagen Rewards Plan" and combines multiple functions of My Volkswagen® to create an exclusive community platform for car owners, providing Information exchange among car lovers, new brand information, and car-loving life are shared. With zero-time-lag digital services, a perfect customer journey from car appreciation, car purchase to car ownership can be constructed single-handedly.
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